Terms and Conditions epire88 – Platform Rules You Need to Know

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and epire88 ("Company", "we", or "Platform"). This document governs your access to and use of the epire88.win website, the epire88 mobile app, and all related services we provide.

By accessing the epire88 platform in any way — whether by visiting the website, downloading the app, registering an account or making any transaction — you hereby confirm that you have read, understood and agreed to be bound by all provisions of these Terms, along with our Privacy Policy and Responsible Gaming Policy.

If you are using the platform on behalf of an organization or other legal entity, you hereby represent and warrant that you have the authority to bind that entity to these Terms.

To register and use the epire88 services, you must meet all of the following eligibility criteria at all times:

• Be at least 18 years old on the registration date.
• Not currently subject to any legal prohibition or restriction that prevents you from using an online gambling platform.
• Registering under your own name and not on behalf of a third party.
• Register one (1) account only. Multiple accounts per individual are strictly prohibited.
• Providing true, accurate and complete information during registration.

Epire88 reserves the right to request identity verification (KYC — Know Your Customer) at any time. Required documents may include a copy of your Malaysian identity card (MyKad), proof of address, and other relevant supporting documents. Failure to submit the required documents within the specified timeframe may result in account suspension or closure.

You are solely responsible for maintaining the confidentiality of your epire88 account username and password. All activities that occur under your account are your responsibility, regardless of whether they were authorised by you or not.

If you suspect unauthorized access to your account, or if your login credentials have been compromised, you must:

• Change your password immediately via the account settings page.
• Contacting the epire88 support team via live chat to report the incident.
• Enabling two-factor authentication (2FA) if you have not already done so.

Epire88 will not be held liable for any losses arising from unauthorized access to your account if such access resulted from your own negligence in safeguarding your login credentials.

You also agree to notify epire88 promptly of any changes to your personal information — including email address, phone number and banking details — to ensure your account remains up to date and secure.

All financial transactions on the epire88 platform — whether deposits or withdrawals — are processed through secure payment channels with 256-bit SSL encryption to protect your financial data.

Deposit: The minimum deposit amount is as specified on the platform's payment page and is subject to change without prior notice. All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.

Withdrawal: Withdrawal requests are processed within 1–5 business days depending on the chosen payment method and your account's KYC verification status. epire88 reserves the right to request additional documentation before processing any withdrawal as a fraud prevention measure.

• Withdrawals can only be made to a bank account or e-wallet registered in your name.
• The minimum withdrawal amount is as stated on the platform's withdrawal page.
• Epire88 reserves the right to delay withdrawals that require further investigation.
• Any transaction fees charged by the bank or payment processor are the player's responsibility.

Epire88 offers a variety of bonuses and promotions from time to time as part of our rewards program for loyal players. All bonuses are subject to specific terms and conditions set for each promotion.

The following general principles apply to all bonuses at epire88:

• Wagering Requirement: All bonuses are subject to wagering requirements before winnings can be withdrawn. The wagering requirement rate is stated in the terms of each promotion.
• One Bonus at a Time: Only one active bonus is allowed at a time unless otherwise stated in the relevant promotional terms.
• Validity Period: Each bonus has a set validity period. Unused bonuses or unfulfilled wagering requirements within that period will be automatically forfeited.
• Wagering Limit While Bonus is Active: The maximum wagering limit while a bonus is active is as stated in the promotional terms. Breaching this limit may result in the bonus being voided.
• Eligible Games: Not all games qualify toward meeting bonus wagering requirements. The list of eligible games is stated in the terms of each promotion.

Epire88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Any attempt to abuse the epire88 bonus system will result in cancellation of all related bonuses and action against the account.

All games available on the epire88 platform are operated using Random Number Generator (RNG) technology that has been audited and certified by an independent third party. This ensures that every game outcome is truly random and cannot be influenced or manipulated.

In the rare event that a technical error causes an incorrect game outcome — such as a wrong payout or inaccurate win display — epire88 reserves the right to void the affected bets and payouts and restore the account balance to its state prior to the error.

If your internet connection or device is interrupted during an active round, the epire88 system will save the game state and complete the round once you reconnect. The resulting game outcome is final and binding.

The following activities are strictly prohibited on the epire88 platform and may result in immediate action, including account closure:

• Registering more than one account per individual (duplicate accounts).
• Using automation software, bots, scripts or any third-party program to play or interact with the platform.
• Any form of fraud, identity falsification, or provision of false information.
• Abusing bonuses or promotions through coordination with other players or through unauthorised methods.
• Money laundering or any suspicious financial activity.
• Attempting to hack, exploit, or interfere with the platform's functionality.
• Using funds obtained through illegal means to make a deposit.
• Sharing or transferring account balances between players without authorisation.

Epire88 reserves the right, at its sole discretion, to suspend or close any player's account at any time and for any reason, including but not limited to a breach of these Terms.

Players may also request voluntary account closure by contacting the epire88 support team. In the case of voluntary closure, any eligible balance will be processed for withdrawal once all withdrawal requirements have been met.

In the event of account closure due to a Terms violation, epire88 reserves the right to withhold any remaining balance if it is linked to fraudulent activity or a serious breach of terms. The decision to withhold or release funds is at the sole discretion of epire88.

To the extent permitted by applicable law, epire88 is not liable for any indirect, incidental, special, consequential, or punitive losses arising from or related to your use of our platform, including losses arising from:

• Platform disruption or unavailability due to maintenance, technical failure or reasons beyond our control.
• Game outcomes that are not in your favour.
• Actions or omissions of third parties, including payment providers or game providers.
• Unauthorised access to your account due to your own negligence.

Epire88's total liability under any circumstances shall not exceed the amount you have deposited in the 30 days prior to the claim in question.

Epire88 is committed to promoting responsible gaming practices. We recognise that gaming can become problematic for some individuals and we strive to provide tools and resources to help players stay in control.

Responsible gaming tools available on the epire88 platform include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Self-Break: Take a temporary break from the platform for 24 hours, 7 days or 30 days.
• Self-Exclusion: Sign up for long-term self-exclusion if needed.

For more information about these features and resources related to problem gambling, please visit the Responsible Gaming us.

Epire88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Material changes will be communicated to users via:

• In-platform notification upon login.
• Email to your registered address (where applicable).
• Announcements on the epire88 website.

Your continued use of the epire88 platform after any changes to the terms are published constitutes your acceptance of the updated terms. The "Last Updated" date at the top of this document reflects when the terms were last modified.

It is your responsibility to review these terms periodically. epire88 bears no liability for your failure to notice or read any changes that have been communicated.

If you have any questions, confusion or concerns regarding these Terms and Conditions, please contact the epire88 support team through the following channels:

• Live Chat: Available 24/7 directly within the epire88 platform — the fastest way to get help.
• Support Email: [email protected] (displayed as text only — please copy this address into your email client).

For questions related to responsible gaming, withdrawals, or account settings, please also refer to the FAQ us for answers to questions frequently asked by Malaysian players.